Turning Complexity into Impact
Our Human Services
& Insights Capabilities
Every dataset represents real people, real work, and real outcomes. Exemplar brings together policy expertise, operational experience, and a connected suite of services and tools to help human services organizations work more effectively—linking insight, action, and impact across the entire service ecosystem.
Reporting Services
We deliver customized, reliable, and actionable reporting solutions to all levels of program staff to support accurate and timely case management. Our reports are continually evolving—staying one step ahead of new or changing program requirements.
Targeted
Every report is user-specific, ensuring the right staff receive the right information on the right cases—delivered directly to them when they need it.
Responsive
Policy shifts, staffing changes, or unexpected data issues? We respond quickly to keep reports accurate, relevant, and aligned with current conditions.
Customizable
We tailor every report to your agency’s unique needs and business processes—and adapt them as those needs evolve.
Efficient
We consolidate data from across systems and programs into clear, straightforward reports that reduce noise and save time.
Actionable
Reports focus attention on what matters most, helping staff take timely action and enabling managers to see progress at a glance.
Ad Hoc
When urgent or unusual questions arise, our team delivers rapid, ad hoc reporting to support immediate decision-making.
CASPRTM
CASPR (Customer Activities and Services Portal) is Exemplar Analytics’ secure, web-based self-service platform designed to turn routine, paper-heavy interactions into an intuitive digital experience—improving client access while reducing staff administrative burden.
Orientation
Customize your agency’s program orientation for clients—content, duration, format, language, and more—and reduce in-person sessions.
Worker Messaging
Improve communication between clients and county staff with secure messaging. Automated alerts notify clients with read receipts, reducing missed follow-ups.
Upload Documents
Reduce paper handling and speed up case processing with easy client document uploads and verifications.
Complete Forms Online
Streamline workflows for both clients and staff with your own county’s pre-established online form library—no scanning or uploading required.
Job Search & Job Readiness
Support program participants with comprehensive job searches and online readiness curriculum.
Time & Activity Tracking
Track client activity and give critical visibility for Work Participation Rate (WPR), case management, and broader program monitoring and management.
CRMS (Case Review Management System)
CRMS helps human services agencies protect program integrity by making case reviews faster, more consistent, and easier to manage—without adding administrative burden.
Standardize how case reviews are conducted across programs, teams, and reviewers. CRMS replaces ad-hoc spreadsheets and manual processes with a clear, repeatable review workflow that improves consistency and accountability.
Every agency operates differently. CRMS is designed to adapt to local policies, review criteria, and operational realities—so teams can align reviews to how work actually gets done, not the other way around.
By streamlining review intake, tracking, and resolution, CRMS reduces administrative friction. Reviewers spend less time managing paperwork and more time on higher-value quality assurance and improvement activities.
Detects patterns that signal elevated risk—such as housing instability, disengagement, or missed requirements—before negative outcomes occur.
Helps agencies prioritize outreach and services, directing staff time and resources to cases where they can have the greatest impact.
Models are tailored to each agency’s programs, policies, and workflows, ensuring predictions are relevant, trusted, and actionable.
Predictive Analytics
From insight to foresight—anticipate issues before they become problems. By analyzing program data over time, Exemplar identifies early signals of risk and emerging needs—so staff can intervene sooner, focus resources where they matter most, and improve outcomes.
Distance Learning
Provide automated, at-home online training designed for Welfare-to-Work and human services agency clients. Participants build job-ready skills without the cost, friction, or capacity limits of in-person classes—while agencies gain a scalable, compliant alternative to classroom-based training.
Enables participants to complete required training remotely, eliminating common obstacles like transportation, childcare, and rigid class schedules that often limit engagement.
Provides a practical alternative to in-person instruction, allowing agencies to expand training capacity without increasing facilities, staffing, or associated costs.
Designed to support Welfare-to-Work and human services training expectations, giving agencies confidence that learning activities fit seamlessly within program operations.
Why Agencies
Choose Exemplar
Faster Turnaround, Lower Cost
Built by Policy & Tech Experts
Nimble & Customizable
14
Trusted by 14 California counties
7,000+
Over 7,000 case workers supported
3M+
Over 3 million program beneficiaries impacted